Casino Review Intelligence
Alibaba Casino
- Published
- Last updated
- Last reviewed
- Verified
Review Facts
Key operator data verified against official sources. Sources & references
- Licence
- Malta Gaming Authority
- Established
- 1999
- Operator / owner
- See operator website
- Game providers
- World Match
- Deposit methods
- ClickandBuy , MasterCard , Neteller , Paysafecard , Ukash , Visa , Envoy , Bank Transfer Express , Skrill
- Withdrawal methods
- Bank Wire Transfer , Visa , Skrill
- Currencies
- Euros
- Supported countries
- See operator website
Testing Summary
Hands-on checks completed by the Editorial Team during our latest review cycle.
- Registration tested
- Bonus verified
- Payment methods checked
- Mobile version reviewed
- Customer support evaluated
- Screenshots captured
Responsible Gambling
18+ only. Gambling involves risk. Set limits, never chase losses, and seek help if play stops being fun. Responsible Gambling.
ClickandBuy , MasterCard , Neteller , Paysafecard
Pros
- Superb high-definition games by World Match
- Play immediately using Adobe Flash
- Includes a live dealer feature
- Wide range of slots, table games, video pokers, and special options
- Protected with SSL encryption
- Validated as fair by independent audits
Cons
- Not open for players from the USA
- Lacks live chat and phone assistance
- Customer service is limited to business hours only
Casino Metadata
Detailed Sections
Customer Support
Players can contact the Alibaba Casino support department from between 09:00 and 19:00 in casino time and expect a reply within the day. Emails sent outside of this period will be answered during the next business day. At this time, Alibaba Casino does not offer phone or live chat assistance.
Editorial Deep Dive
Customer Support
Players at Alibaba Casino can reach out to the support department between 09:00 and 19:00 in the casino's local time, with a guarantee of a response within the same day. Emails sent outside these hours will be addressed on the next business day. Currently, Alibaba Casino does not provide assistance via phone or live chat.
Frequently Asked Questions
Is Alibaba Casino licensed and safe to play at?
Alibaba Casino holds licence(s) from: Malta Gaming Authority. Always verify terms and local gambling laws before playing.
What are the pros of Alibaba Casino?
Superb high-definition games by World Match; Play immediately using Adobe Flash; Includes a live dealer feature; Wide range of slots, table games, video pokers, and special options; Protected with SSL encryption; Validated as fair by independent audits
What are the cons of Alibaba Casino?
Not open for players from the USA; Lacks live chat and phone assistance; Customer service is limited to business hours only
How is customer support at Alibaba Casino?
Players can contact the Alibaba Casino support department from between 09:00 and 19:00 in casino time and expect a reply within the day. Emails sent outside of this period will be answered during the next business day. At this time, Alibaba Casino does not offer phone or live chat assistance.
Screenshots & Evidence
Visual documentation captured during our hands-on review process.
Player Reviews & Comments
Player score starts from the baseline imported by API and updates only from approved player ratings here.
No approved player reviews yet.
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