Casino Review Intelligence
FeliceBet Casino
Pragmatic Play, Big Time Gaming, 3 Oaks Gaming, Betsoft
Visa, MasterCard, Paysafecard, MiFinity
Visa, MasterCard, Paysafe Card, MiFinity
Anjouan Gaming Board
Quick Overview
FeliceBet Casino, operating under an Anjouan license, offers a vibrant and engaging online gaming experience. The website's user-friendly design ensures seamless navigation, although we've noticed that certain pages require some patience as they load. Our internet connection was not to blame for these delays. The casino boasts an extensive selection of games and enticing bonuses that are sure to appeal to a wide range of players. While FeliceBet Casino does provide a self-exclusion option, the process demands up to 10 days for approval, which arguably undermines the immediate need for such a feature.
Editor View
FeliceBet Casino, an online platform operating under an Anjouan license, features an engaging design and a user-friendly interface. Navigating the site is generally straightforward, although certain pages experience slow loading times, which is not attributable to our internet connection. The casino boasts an extensive selection of games and offers attractive bonuses to enhance your gaming experience. While you can choose to self-exclude, approval from FeliceBet Casino's team can take up to 10 days. This delay undermines the effectiveness of self-exclusion, as the immediate nature of this option is critical.
Pros
- Diverse selection of gambling options
- Numerous payment options supported
- 24/7 availability of live chat support
Cons
- It can take up to 10 business days to process self-exclusion.
Casino Metadata
Detailed Sections
FeliceBet Casino is added to our extensive online casino list, featuring the Anjouan licence. To register, you’ll have to enter your contact details. You can claim a welcome bonus at the end of the registration process. You can change the language in the footer of the website and there are plenty of different languages offered. We talk about FeliceBet more in our online casino review, so make sure you skim through it and learn what it’s like to play at the site.
FeliceBet Casino employs different payment options such as Visa, Mastercard, Paysafecard and several other e-wallets. FeliceBet is also a cryptocurrency casino where you can use Bitcoin, Ripple, USD Coin and other options. Remember that the payment method selection can depend on your location and it’s not the same in different countries. The minimum withdrawal amount is €10 per transaction, but you have to wager the deposit at least 5 times before you request a withdrawal. Otherwise, the casino will charge an 8% fee with a minimum amount of €4. The maximum withdrawal, on the other hand, is €5,000 if your balance is at least 10 times larger than the total sum of your deposits, but it’s otherwise set at €10,000.
The highlight of FeliceBet Casino is the games you can access. The casino offers online slots, table games and live casino games, nicely spread out throughout different categories. You can play a demo for slots you’re interested in before you start playing for real money. Some of the notable providers include Evolution and Vivo for live dealer games and Wazdan, Betsoft, 3 Oaks Gaming and Playson for other casino games.
There’s not a lot going on in the responsible gambling department. Players can take a quick self-assessment test or self-exclude from the casino. If you decide to self-exclude, the process isn’t pretty. You have to contact customer service, which requires up to 10 business days, an unnecessarily long period of time.
To access live chat at FeliceBet Casino, you have to open the chat icon in the bottom right corner of your screen. Once you do, enter your name and email and the system will connect you to an agent. The number of people waiting is also indicated. We tried using live chat and there were 10 people in front of us. After waiting for about 15 minutes, we got in touch with one of the agents who was friendly, but not as responsive and the answers felt generic. If you’re struggling to resolve issues with FeliceBet, you can always submit a complaint with our AGCCS team.
Editorial Deep Dive
General Information
FeliceBet Casino has recently joined our comprehensive online casino directory, proudly operating under the Anjouan license. To get started, you'll need to provide your contact information during registration. As a new player, you can look forward to claiming an enticing welcome bonus once your registration is complete. The website offers the flexibility to switch languages via the footer, accommodating a wide array of language preferences. For an in-depth understanding of the gaming experience at FeliceBet, be sure to browse through our detailed online casino review.
Payments
FeliceBet Casino offers a variety of payment methods, including Visa, Mastercard, Paysafecard, and several popular e-wallets. Additionally, FeliceBet embraces the modern trend of cryptocurrency transactions, allowing users to deposit and withdraw using Bitcoin, Ripple, USD Coin, among other digital currencies. It's important to note that the availability of these payment methods may vary based on your geographic location. The casino mandates a minimum withdrawal amount of €10 per transaction. However, be prepared to wager your deposit at least five times before initiating a withdrawal request to avoid incurring an 8% fee, with a minimum charge of €4. When it comes to maximum withdrawal limits, the casino imposes a cap of €5,000 if your balance is at least ten times greater than your total deposits. Otherwise, the limit stands at €10,000.
Games
The standout feature of FeliceBet Casino lies in its impressive selection of games. The platform provides a diverse array of online slots, table games, and live casino options, all neatly organized into various categories. Players have the chance to try out demo versions of slots they’re interested in, allowing them to familiarize themselves with the games before betting with real money. FeliceBet collaborates with several renowned providers, ensuring a high-quality gaming experience. For live dealer games, Evolution and Vivo take the spotlight, while Wazdan, Betsoft, 3 Oaks Gaming, and Playson deliver an exceptional range of other casino games.
Responsible Gambling
The responsible gambling options are somewhat limited at this casino. Players have access to a self-assessment test and can choose to self-exclude from the site. However, the self-exclusion process is cumbersome. It necessitates reaching out to customer service and can take up to 10 business days, which is a rather extended timeframe.
Customer Support
At FeliceBet Casino, accessing their live chat support is straightforward. Simply click on the chat icon located at the bottom right of your screen. After entering your name and email, you will be connected to an available agent, with the waitlist count clearly displayed for transparency. During our evaluation, we initiated a live chat session where ten individuals were ahead of us in the queue. We waited approximately 15 minutes before being assisted by a friendly representative. However, while the customer service was amicable, the responses were somewhat generic and lacked depth in addressing our specific concerns. Should you encounter unresolved issues, you have the option to escalate them by submitting a complaint to our AGCCS team.
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