Casino Review Intelligence
Lucky Casino
NetEnt, Evolution Gaming, Betsoft, Nyx Interactive
MasterCard, Neteller, Paysafecard, Visa
MasterCard, Neteller, Visa, Skrill
Malta Gaming Authority, Swedish Gambling Authority
Quick Overview
Lucky Casino understands that with great licenses come great responsibilities, and they genuinely uphold this commitment by delivering exceptional service at every stage of the gaming experience.
Pros
- Generous cashout maximums
- Quick cash disbursement
- Round-the-clock live chat support
Cons
- Withdrawals not processed on weekends
Casino Metadata
Detailed Sections
Double-licensed by the Swedish Gambling Authority and Malta Gaming Authority, Lucky Casino is a whimsical site with a vast selection of games for desktop and mobile casino players, with a unique quest element that can earn players special rewards as they play. Thanks to its two licenses, Lucky Casino serves a global audience, with the website available in English, Swedish, Spanish, and Finnish. Like many modern online casinos, Lucky covers several betting verticals, including casino and sportsbook, as well as live casino. In the casino department, there are over 30 studios powering the games, with the most frequently sought-after categories lined up in the lobby. You can learn more about the offer of games at Lucky in the dedicated section of our casino review below. Unfortunately, Lucky Casino doesn’t offer a VIP or loyalty program at the time of writing. Finally, in the promotions department, Lucky Casino bonuses are limited to a single welcome bonus.
You can use multiple fiat currencies at Lucky Casino, including Canadian dollars, Euros, Swedish kronor, and Chilean pesos. The minimum deposit at Lucky is set at €10, and it’s the amount you need to trigger the welcome bonus. The same minimum applies for withdrawals at Lucky Casino. Now, when it comes to the maximum withdrawal limit, Lucky Casino is pretty generous, allowing players to cash out €100,000 per month. Of course, for cumulative deposits and withdrawals exceeding €2,000, the casino will trigger the KYC procedure. Payout requests are generally processed quickly: after up to 48 hours of pending time (excluding weekends), e-wallets will take up to two days before you get the money, while card payments should be allowed up to 7 days before the transaction is reflected in your account.
The site features an extensive game collection spanning the full iGaming range, including slots, scratchcards, live casino options, and exclusive titles. The main menu is user-friendly and makes browsing key categories easy, including Lucky Casino Originals, New Games, Online Slots, Popular, Bonus Buy, and Jackpot, to name a few. Video poker and classic table game video versions have their own dedicated sections, too, making browsing easy and fun. During our testing, all games performed smoothly without technical issues. We also tried several games in demo mode. Although live casino games cannot be played in demo mode, all other titles are available to play for free before placing real-money bets.
Deposit limit, session limit, self-exclusion, time-out, and reality check tools are at your disposal should you feel that you need to put a cap on your time spent at the casino. Additionally, Lucky has an entire page dedicated to responsible gaming principles, with links to relevant organisations that work with people who feel they need help curbing their gambling.
In addition to a fairly comprehensive FAQ, you can get in touch with Lucky Casino’s support team via live chat, available 24/7. For more serious matters, fire up an email, and the team will try to get back to you within 24 hours.
Editorial Deep Dive
General Information
Lucky Casino, double-licensed by the Swedish Gambling Authority and Malta Gaming Authority, is a charming platform that appeals to both desktop and mobile casino enthusiasts. It stands out for its imaginative quest feature, which allows players to earn special rewards as they engage with the games. Lucky Casino's dual licenses enable it to cater to a global audience, offering its website in multiple languages, including English, Swedish, Spanish, and Finnish. This broad reach ensures that players from various regions can comfortably enjoy its offerings. As a forward-thinking online casino, Lucky Casino spans several betting verticals, including traditional casino games, a sportsbook, and a live casino. The casino section boasts contributions from over 30 game studios, with all the most popular categories prominently featured in its lobby. More detailed information on the diverse game offerings at Lucky Casino can be found in the dedicated section of our review. However, at the time of writing, Lucky Casino does not offer a VIP or loyalty program. In terms of promotions, the casino provides a singular welcome bonus, which may be of interest to new players.
Payments
At Lucky Casino, players can enjoy the convenience of multiple fiat currency options, such as Canadian dollars, Euros, Swedish kronor, and Chilean pesos. The minimum deposit required to start playing and activate the welcome bonus is €10 at Lucky Casino. This minimum also applies to withdrawals, ensuring consistent transactions. Lucky Casino stands out with its generous monthly withdrawal limit, allowing players to access up to €100,000. However, for deposits and withdrawals that cumulatively exceed €2,000, players should be prepared to complete the KYC procedure. Payout requests are efficiently processed at Lucky Casino. After a pending period of up to 48 hours (excluding weekends), e-wallet transactions are completed within two days. Card payments, meanwhile, are completed within seven days, ensuring funds are promptly reflected in your account.
Games
The site boasts an impressive array of games that covers the entire spectrum of iGaming, featuring slots, scratchcards, live casino experiences, and unique exclusive titles. The main menu is intuitively designed, allowing users to effortlessly explore key categories such as Lucky Casino Originals, New Games, Online Slots, Popular, Bonus Buy, and Jackpot, among others. Additionally, the platform provides dedicated sections for video poker and classic table game video versions, ensuring that navigating through these options is both enjoyable and straightforward. In our evaluation, all the games operated seamlessly, with no technical glitches encountered. We explored several titles in demo mode, noting that, while live casino games are excluded from this feature, all other games can be played for free before committing to real-money wagers.
Responsible Gambling
Should you find the need to regulate your casino gaming experience, a range of tools is readily available, including deposit limits, session limits, self-exclusion options, time-outs, and reality checks. Furthermore, Lucky is committed to fostering responsible gambling habits by offering a dedicated page that outlines essential responsible gaming practices. This page also provides valuable links to organizations that assist individuals seeking help to manage their gambling activities effectively.
Customer Support
Lucky Casino offers a robust customer support experience, ensuring that players have access to assistance whenever needed. Beyond providing a well-rounded FAQ section, you can easily reach the support team through live chat, which is accessible around the clock. For issues that require more in-depth attention, emailing the team is a reliable option, with a commitment to responding within 24 hours.
Screenshots
Player Reviews & Comments
Player score starts from the baseline imported by API and updates only from approved player ratings here.
No approved player reviews yet.
Coming Soon
Coming soon
Our social channels are launching shortly. In the meantime, join our Telegram bot for instant casino reviews, news and bonus alerts.
✈ Join our Telegram bot