Casino Review Intelligence
Magic Star Live Casino
- Published
- Last updated
- Last reviewed
- Verified
View Casino Sister Sites Casino Sister Sites Operator / owner: Platypus B.V. Casinos
Review Facts
Key operator data verified against official sources. Sources & references
- Licence
- Curacao Gaming Control Board
- Established
- 2013
- Operator / owner
- Platypus B.V. Casinos
- Game providers
- VueTec , PlayPearls , Inbet Games
- Deposit methods
- MasterCard , Neteller , Paysafecard , Visa , Skrill
- Withdrawal methods
- Bank Wire Transfer , Neteller , Skrill
- Currencies
- Euros
- Supported countries
- See operator website
Testing Summary
Hands-on checks completed by the Editorial Team during our latest review cycle.
- Registration tested
- Bonus verified
- Payment methods checked
- Mobile version reviewed
- Customer support evaluated
- Screenshots captured
Responsible Gambling
18+ only. Gambling involves risk. Set limits, never chase losses, and seek help if play stops being fun. Responsible Gambling.
MasterCard , Neteller , Paysafecard , Visa
Pros
- Offers an exclusive collection of PlayPearls slots and games
- Diverse selection includes rare table games
- Provides authentic live casino experiences from European locations
- Wide range of games accessible via mobile
- Customer support through live chat during office hours
- Protected by SSL encryption technology
Cons
- Not accessible to players in the US
- Customer service times not detailed
- Lacks a telephone contact option
- Details on game security are missing
Casino Metadata
Detailed Sections
Customer Support
Magic Star Live Casino has live chat agents available during most of the day, although the exact hours are not specified. The website claims that it is โ24/7 support,โ but we have found this not to be the case. Still, when agents are online, players can get their questions answered quickly. Players also have the option of emailing the casino or leaving a message on an online contact form.
Editorial Deep Dive
Customer Support
Magic Star Live Casino offers live chat support for its players during various hours, though specific times aren't detailed. The site advertises โ24/7 support,โ a promise that falls short in practice. Despite this, whenever agents are available, they provide prompt assistance. Additionally, players can reach out through email or by submitting a message via the online contact form.
Frequently Asked Questions
Is Magic Star Live Casino licensed and safe to play at?
Magic Star Live Casino holds licence(s) from: Curacao Gaming Control Board. Always verify terms and local gambling laws before playing.
What are the pros of Magic Star Live Casino?
Offers an exclusive collection of PlayPearls slots and games; Diverse selection includes rare table games; Provides authentic live casino experiences from European locations; Wide range of games accessible via mobile; Customer support through live chat during office hours; Protected by SSL encryption technology
What are the cons of Magic Star Live Casino?
Not accessible to players in the US; Customer service times not detailed; Lacks a telephone contact option; Details on game security are missing
How is customer support at Magic Star Live Casino?
Magic Star Live Casino has live chat agents available during most of the day, although the exact hours are not specified. The website claims that it is โ24/7 support,โ but we have found this not to be the case. Still, when agents are online, players can get their questions answered quickly. Players also have the option of emailing the casino or leaving a message on an online contact form.
Screenshots & Evidence
Visual documentation captured during our hands-on review process.
Player Reviews & Comments
Player score starts from the baseline imported by API and updates only from approved player ratings here.
No approved player reviews yet.
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