Casino Review Intelligence
XL Casino
NetEnt, Slingo, Barcrest Games, Pragmatic Play
Visa, MasterCard, PayPal, Apple Pay
Visa, MasterCard, PayPal, Bank Wire Transfer
UK Gambling Commission
Pros
- Hosts a variety of providers
- Optimized for mobile use
- Comprehensive range of RG features
- Holds a UKGC license
- Free customer support line
Cons
- Live chat unavailable without registration
Casino Metadata
Detailed Sections
Players looking for assistance can contact the casino however, we cannot find a live chat for unregistered users. There is, however, a professional support team ready to answer any questions by email. They can help with things like account enquiries and promotional enquiries. If players want to chat with someone, they can over the phone. The phone lines are open between 08:00 - 00:00 GMT. Players from the UK can use the toll-free number, and players outside of the UK will need to use a different, chargeable number.
Editorial Deep Dive
Customer Support
For those seeking assistance, the casino offers multiple contact options, though it's worth noting that a live chat feature is not available for unregistered users. Despite this, the casino prides itself on a professional support team, eager to address any inquiries via email. This team is adept at handling a range of queries, from account issues to questions about promotions. Additionally, players who prefer real-time communication can reach out by phone. The phone support is accessible daily from 08:00 to 00:00 GMT. UK players benefit from a toll-free number, while those calling from outside the UK should be aware of a chargeable number.
Screenshots
Player Reviews & Comments
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