Summary
- The Hong Kong Jockey Club has proudly earned Level 4 responsible gambling certification from the World Lottery Association.
- To earn accreditation, the Club undertook the challenging task of fulfilling a variety of criteria outlined in the Association's Responsible Gambling Framework.
- A recent evaluation revealed that the Club not only meets but also surpasses the standards needed for responsible gambling accreditation.
The Hong Kong Jockey Club, one of the oldest and most respected names in horse racing and betting entertainment, has once again demonstrated its commitment to excellence. On Monday, the organization proudly announced that it has achieved the prestigious Level 4 recertification for responsible gambling. This accolade is the highest honor granted under the Responsible Gambling Framework by the World Lottery Association.
Fifth consecutive Level 4 accreditation
The Jockey Club has once again proven its commitment to excellence by achieving its fifth consecutive Level 4 responsible gambling accreditation, a significant milestone in its journey. It was in 2011 when the Club first earned this prestigious honor, becoming the first organization in Asia to do so. Since then, the Club has consistently met the rigorous standards, being recertified in 2015, 2018, 2021, and proudly, again in 2025. This recent recertification not only underscores the Club's unwavering dedication but also highlights its pioneering status as the first organization to achieve this top-level recognition five times in a row. According to the Responsible Gambling Framework set by the WLA, obtaining Level 4 accreditation requires organizations to implement a comprehensive range of initiatives and adhere to them daily. Furthermore, these organizations must continually seek improvements and assess their operational effectiveness. The Jockey Club's achievement is a testament to its enduring commitment to responsible gambling and operational excellence.
The Hong Kong Jockey Club surpassed the requirements for the accreditation
The Responsible Gambling Framework is built on ten crucial components: research, employee programs, game design, retailer programs, remote gaming channels, advertising and marketing communications, treatment referral, player education, stakeholder engagement, and reporting and measurement. To earn recertification, the Club underwent a thorough evaluation by a panel of independent experts. These experts reviewed the company's efforts and dedication to promoting responsible gambling. The WLA's independent panel particularly praised the Club for the quality, scope, and strategic alignment shown in their submission, which reflects a mature and deeply ingrained commitment to responsible gambling throughout the organization. Equally vital, the assessment highlighted the Club's stringent internal responsible gambling governance and improvement mechanisms, including the creation of a Responsible Gambling Committee. The Hong Kong Jockey Club also received recognition for its dedication to preventing gambling harm, especially among young and underage individuals. The Club continuously collaborates with various organizations on responsible gambling research and remains devoted to enhancing its code of conduct and employee policies. These achievements and commitments go beyond the established Level 4 accreditation standards, as explained by the WLA.
